Coach Settings
Configure your account preferences, notifications, privacy, and connected services.
Who This Is For
This guide is for coaches who want to customise their FitConnect experience, manage notifications, configure privacy options, and connect external services like calendars and payment processors.
Settings Overview
Profile Settings
Update your personal information, bio, profile photo, and display preferences.
Notifications
Control which alerts you receive and how (in-app, email, push).
Security & Privacy
Manage password, two-factor authentication, and privacy options.
Connected Services
Link calendars, payment accounts, and other external services.
Profile Settings
Your profile settings control how you appear on the platform:
Personal Information
Update your name, email, phone number, and location. Your email is used for account access and notifications.
Profile Photo & Bio
Upload a professional photo and write a compelling bio. These appear on your public profile and in search results.
Specialties & Certifications
Add your areas of expertise and upload certification documents for verification.
Notification Preferences
Control which notifications you receive and how:
Booking Notifications
New booking requests, booking confirmations, cancellations, and reminders before sessions.
Message Notifications
New messages from clients, photo shares, and check-in submissions.
Client Activity
Workout completions, goal achievements, at-risk alerts, and engagement updates.
Payment Notifications
Payment received, subscription renewals, failed payments, and payout confirmations.
You can set "quiet hours" to pause non-urgent notifications during specific times, like overnight or during sessions.
Security & Privacy
Password Management
Change your password regularly. Use a strong, unique password that you don't use for other services.
Two-Factor Authentication (2FA)
Add an extra layer of security by requiring a code from your phone when logging in. Highly recommended for all coaches.
Active Sessions
View and manage devices currently logged into your account. Sign out of sessions you don't recognise.
Profile Visibility
Control whether your profile appears in public search results. Set to "Hidden" if you only work with referred clients.
If you suspect your account has been compromised, change your password immediately and sign out of all sessions.
Connected Services
Connect external services to enhance your coaching workflow:
Calendar Integration
Connect Google Calendar or Apple Calendar for two-way sync. Your bookings appear on your calendar, and your calendar busy times block booking slots.
Stripe Connect
Connect your Stripe account to receive payments. Manage your payout schedule and view transaction history.
Video Conferencing
Connect Zoom or Google Meet to automatically generate meeting links for online sessions.
Subscription Management
Manage your FitConnect coach subscription:
Current Plan
View your current subscription tier, features included, and billing cycle.
Upgrade/Downgrade
Change your plan to access more clients, features, or reduce costs. Changes take effect at the next billing cycle.
Billing History
Download invoices and view past payments for your records.
Accessing Settings
Open Dashboard
Navigate to your coach dashboard from the main navigation.
Find Settings
Click the gear icon in the sidebar or your profile avatar and select "Settings".
Navigate Sections
Use the settings navigation to move between Profile, Notifications, Security, Connections, and Subscription sections.
Save Changes
Most settings save automatically. Some changes (like password) require confirmation.
Frequently Asked Questions
How do I delete my account?
Account deletion can be requested from Security settings. Note that this is permanent and you must have no active clients or pending payouts.
Can I change my email address?
Yes, update your email in Profile settings. You'll need to verify the new email before the change takes effect.
What happens if I disconnect my calendar?
Existing bookings remain, but new sessions won't sync automatically. Reconnect anytime to resume sync.
How do I enable 2FA?
Go to Security settings, click "Enable 2FA", and follow the prompts to scan a QR code with an authenticator app.